Human Centered Design
Putting empathy back into project management
That is the best way I can explain Human-Centered Design for someone who hasn't taken the course yet. This would be the second tier to Project Management, and Systems + Critical Thinking would be the third tier.
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Human-Centered Design is all about taking the client into consideration and how to communicate the project with an external stakeholder. We learned how to brainstorm effectively and on a team, how to look short-term into the future for a long-term effect by learning the process of how to do Sprints and write Design Challenges.
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The following report is our case study regarding senior financial exploitation and the process of how we got to our Design Challenge Solution.
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Our solution was to create a website to house educational information for seniors to prevent financial exploitation. The original goal was to accompany the website with in-person workshops with the senior community to build foundations of trust and partnership, providing a handbook to explain best practices and resources. Since COVID-19 impacted our original goal, we transferred the information to a website for an online presence.
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Download the PDF version of this case study here.
Below are screenshots of the website we created to accompany this case study.
